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Number 6

 

SPAM! SPAM! SPAM! SPAM! SPAM!

Spam, the notorious junk e-mail, is proliferating faster than paper or fax junk mail ever did.

 
Spam now accounts for 38 percent of all e-mail traffic, up from just 8 percent last year, according to San Francisco's Brightmail, which intercepts unsolicited messages on behalf of corporate clients
Brightmail blocked a record 5.3 million junk e-mails last month, compared with 1.5 million a year earlier.
An average 31 billion e-mail messages now traverse the Net every single day, according to market researcher IDC. That amount is expected to double by 2006.
If current trends continue, more than 20 billion junk e-mails will be swamping inboxes each day within the next few years, clogging electronic arteries and overwhelming the machines that keep the Net running.

Although laws exist now in 20 states in the United States and in several other countries making it illegal to send spam, the political boundaries on the Internet are pretty fuzzy. For example, California has an anti-spam law. However, if a California recipient gets a message created by someone in Iowa and launched off an unprotected server in China or Poland, what power does California have to investigate or prosecute? If laws are to be effective, a body of international law is needed, similar to the international postal conventions among the sovereign nations of the world.

Four types of spam

Although some spam is legitimate correspondence from legitimate businesses, the majority of spam messages--and the bulk of the problem--are offers from unethical senders who don't exist or represent confidence games. The Gartner Group has defined four types of spam:

 
Pure-trash spam (fraudulent schemes, invalid senders)
Chain letters, urban legends, and hoaxes
Honest people trying to make a living ("junk mail")
Occupational spam from colleagues

False positives

What people fear the most is that an anti-spam agent will falsely identify valuable business messages as spam and delay their delivery, creating uncomfortable situations with recipients.

For example, a reporter sent an announcement of a friend's wedding to 100 of his friends who worked for various companies. The message was full of excitement and CAPITAL LETTERS and, for emphasis, many exclamation points !!!!!! as well as an invitation to give money to a charity in honor of the happy couple. The message was identified as spam by tools in place at nearly half the companies.

Those are typical problems encountered when using a poor spam control tool, one that leaps too quickly to the wrong conclusions. They usually stop only 20 percent to 30 percent of the spam, and catch too many false positives.

Spam fighting

At least a dozen products have been introduced lately, and many vendors with veteran products are enhancing their services to do a better job with spam.

Spam fighting is a difficult and ever-evolving game. Although a number of initiatives exist to discourage spammers and reduce spam, it will take as much as a decade, realistically, to make a significant impact on the problem.

Solutions

 
Many Internet Service Providers (ISPs) such as AT&T WorldNet and Hotmail use anti-spamming software. This is the best solution since they can detect spam based on delivery to lots of their customers. So ask your ISP to remove the spam for you.
You can install anti-spam software on your company file server. That way it can protect all users and be centrally administered.
Individual computers can use software such as iHateSpam or Norton Internet Security. For more information, go to www.ihatespam.net or www.symantec.com.

Please call us at 713-861-4183 if you have any questions about how to remove spam.

Tablet PCs: The Next Laptop?

Microsoft recently announced a new category of computers: Tablet PCs. They provide all the performance and features of today's notebook PCs with added features to improve mobile computing, including a natural interface for entering data using a tablet pen, an ultra-light form factor, and advanced handwriting and speech recognition capabilities.

Notebook PCs have been among the fastest growing category of computing devices because more and more people spend time away from their desks. In spite of the productivity benefits of today's notebook PCs, typical mobile workers often spend a significant amount of time gathering and distributing information on paper. Microsoft research indicates that the typical manager or information worker attends at least 40 meetings a month and jots down literally hundreds of notes on paper.

A major reason people spend time transcribing paper-based notes is because they do not have PCs with them in key situations throughout the business day. Desktops are immobile and notebook PCs are routinely not used in business meetings because of the negative social aspect associated with laptop use in meetings. The clicking of keys can be distracting and the presence of an open laptop screen often impedes communication by creating a literal and figurative barrier between the user and others in the room.

The lightweight and innovative form factor of Tablet PC overcomes such barriers. Information workers can easily take a Tablet PC from their desks to meetings and write notes quietly while maintaining eye contact. The mobility and versatility of Tablet PC enables users to take their PCs with them and use them in new places and in new ways.

In response to the evolving needs of computer users, Microsoft and its hardware partners developed Tablet PC, a next-generation mobile business PC that has all the capabilities of current business-class notebook PCs, including:

 
Attached or detachable keyboards.
Docking stations that enable the use of common peripheral devices such as CD-ROM drives, printers, and external monitors.
The ability to run Windows XP–based applications, including Microsoft Office XP.
Microsoft is working with a range of hardware vendors, including Acer, Compaq, Fujitsu, NEC, Toshiba, and ViewSonic to manufacture Tablet PC models. Manufacturers will offer Tablet PCs in a variety of form factors.

"Slate tablets" do not have an integrated keyboard while "convertible tablets" do have an integrated keyboard. Convertible tablets have a more conventional, clamshell laptop design equipped with rotating screens that allow them to convert into tablet mode.

Tablet PCs will be very light—ranging from two to three pounds—and will have all the features needed by mobile users, including high-resolution displays, networking capability, and integrated support for peripherals through universal serial bus (USB) ports or FireWire ports. Tablet PCs will also support docking stations and a variety of external peripherals.

The power, mobility, and versatility of Tablet PC will enable information workers to employ the power of their mobile computers in more places and in new ways throughout the day, helping them be more productive than ever before.


Networking Isn't Just for Computers, Part Two

In a previous newsletter, I had told you about the networking groups to which we belong and invited you to join them. Now I would like to make a request of you.

We have a new employee and we would like to enroll him in one of your networking groups. So if you are in a networking group that has an opening for a computer consultant, please let me know by replying to this e-mail or calling Don Clerc at 713-861-4183. Thank you very much.

Power Networking

At Clerc Computer Consulting one of the keys to our growth has been our networking focus. Every employee and staff member belongs to a networking organization and learns how to participate and network to generate opportunities through their involvement.

If you do not currently have a networking or word-of-mouth marketing plan in place for 2003, NOW IS THE TIME for you to utilize the books, tapes, workshops and coaching of Donna Fisher. Donna is the author of Power Networking, People Power, Power NetWeaving and Professional Networking for Dummies. Her books have been translated in four languages, recommended by Time Magazine and utilized as reference books in major corporations and universities.

Sign up for her free e-tips at www.drummingupbusiness.net. Her books and tapes are available at Amazon, B&N.com, major bookstores and www.donnafisher.com. To schedule a coaching session or workshop for your company, call 713-789-2484 or e-mail her at donna@donnafisher.com.

P.S. If you’re looking for some great holiday gifts for your vendors, clients, associates, etc., you can order a personalized/autographed copy of one of Donna’s books! Give them something useful and valuable for their business.

The No 1 source of new business, repeat business and referral business for small businesses and independent professionals comes through NETWORKING.